Publication
ASPEK HUKUM DALAM IMPLEMENTASI KEBIJAKAN PEMERINTAH DAERAH TERHADAP PELAYANAN PUBLIK DI ERA DIGITAL
ASPEK HUKUM DALAM IMPLEMENTASI KEBIJAKAN PEMERINTAH DAERAH TERHADAP PELAYANAN PUBLIK DI ERA DIGITAL
Abstract
Digitalization
of government services, such as e-government and digital-based applications,
aims to provide convenience for the public in accessing administrative
services, licensing, and various other public services. However, the
implementation of local government policies in public services in the digital
era still faces various challenges, both from legal and technical aspects. This
study uses a normative legal method with a statute approach and a conceptual
approach. Although regulations are available, many local governments still
experience obstacles in their implementation. Due to the lack of harmonization
between central and regional regulations, weak digital infrastructure, and
limited human resource competency in managing digital systems and cybersecurity
issues.
Keywords: Public Service, Digital Era